Shipping Policy

ORDER PROCESS:

After checkout, you will receive an Order Confirmation email. We are a small business & we process orders and ship orders M, W, F. We do not ship on Saturdays, Sundays, and/or nationally observed US holidays.
Orders may take up to 3-5 business days to process. We process Priority Mail and Priority Mail Express shipments FIRST.
Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.
We do not refund shipping if orders are shipped together

As a small team (it's 2 of us!), we sincerely appreciate your support, flexibility, and understanding during this time.

SHIPMENT ETA'S:

Transit time can take up to 3-10 business days from the ship date, depending on your location and shipping option at checkout.
However, you may experience temporary delays due to post office or weather related circumstances that are out of our control. If you have a question about a package that is taking a while to arrive please don't hesitate to reach out and we can provide assistance.

INTERNATIONAL ORDERS:

Orders will take up to 1 week to process as customs forms need to be filed and this is a time consuming process. This does not include delivery time it takes for customs to process your package which can take several days
All packages are shipped UPS. All prices are in USD. All customs fees are to be paid by purchaser.
No returns. No exchanges. No cancelations. No refunds for lost or stolen packages. As soon as it leaves our hands we are not responsible for ANY delivery complications.
All sales are final for international orders. Any chargebacks made will end international orders indefinitely for everyone

Misdelivered or stolen packages:

If your parcel was misdelivered by the USPS, UPS, or stolen from a property please file a claim with the appropriate agency.

We are not able to reimburse or replace missing or stolen packages if tracking states order was delivered successfully, thank you for understanding.

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